Easy Returns
TO START A RETURN
Find your order number located on your order confirmation email, and click the button below to start your return.
Start a Return or Exchange Here
Questions? Our team is standing by at hello@juneadaptive.com. We will try our best to get back to you within 1 business day.
What’s your return policy?
Updated March 12, 2024
June Adaptive is happy to offer hassle-free returns within 10 days!
We know that buying clothing online can make it hard to determine fit, comfort, and functionality.
If your first purchase doesn’t feel right, we offer a hassle-free 10-day return policy.
For return requests within the US and Canada, we will provide:
a flat rate $19.99 return shipping label on clothing returns
or
a $19.99 return label per pair of shoes or footwear
The return label costs will be deducted from refund amount.
The return label costs will be deducted from refund amount.
We stand by the products we sell, and our ultimate goal is to ensure you are completely satisfied with your shopping experience. We want to be fair to our customers, and we believe that they will treat us the same way. We reserve the right to deny any returns that do not meet our policy criteria.
Unfortunately, we cannot refund:
- Outbound shipping fees, as they are paid to our logistic partners.
- Items that are worn, stained, altered, or damaged.
- Underwear, for hygienic reasons. We will specify if an item is not returnable on our product pages.
- Giftcards.
To complete your return:
- Items must be in resellable condition (unworn, unwashed, in their original packaging with tags attached)
- Please provide a receipt or proof of purchase. We can also help look it up if you’ve lost your receipt!
- Please label the box with your Return Authorization Number. This will be provided to you once you have contacted our team!
How do I request a refund?
We’re sorry you didn’t love your order! Please reach out to us through our contact us page or at hello@juneadaptive.com to start your return. We will provide you with a Return Authorization number and easy return instructions. All returns require a return authorization number in order to be accepted.
Please allow 2-4 weeks processing time once return merchandise has been received. Once our team inspects the returned items and accepts the return, we will refund your order to original form of payment. Orders sent as a gift may only be refunded as store credit.
Order Cancellations
I’d like to cancel my order!
Order cancellations are time sensitive and not always possible once they has been placed. Please contact us as soon as possible and we will try our best to help.
Please note we charge a 3% cancellation fee to cover our payment processor fees.
