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Returns and exchanges

To start your return, enter your order number and email address or phone number

What’s your return policy?

June Adaptive is happy to offer hassle-free returns within 10 days!

*updated November 24, 2023

 

We know that buying clothing online can make it hard to determine fit, comfort, and functionality.

If your first purchase doesn’t feel right, we offer a hassle-free 10-day return policy.

 

For return requests within the US and Canada, we will provide:

Clothing: a flat rate $19.99 return shipping label

or

Shoes or Footwear: a $19.99 return label per pair

The return label costs will be deducted from refund amount.

We stand by the products we sell, and our ultimate goal is to ensure you are completely satisfied with your shopping experience.  We want to be fair to our customers, and we believe that they will treat us the same way. We reserve the right to deny any returns that do not meet our policy criteria. 

How do I process a return?

  • Enter your order number and email address in the form above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

How soon will I get my refund?

  • Please allow 2-4 weeks processing time once return merchandise has been received. 
  • Once our team inspects the returned items and accepts the return, we will refund your order to original form of payment.
  • Orders sent as a gift may only be refunded as store credit. 
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

What items are returnable?

You can return your items within 10 days of the receipt of your shipment.

  • They must be in original condition with tags attached
  • For clothing, unwashed and unworn
  • In the original packaging

Unfortunately, we cannot refund:

  • Outbound shipping fees, as they are paid to our logistic partners.
  • Items that are worn, stained, altered, or damaged.
  • Underwear and Socks, for hygienic reasons. We will specify if an item is not returnable on our product pages.
  • Giftcards. 

I’d like to cancel my order!

  • Order cancellations are time sensitive and not always possible once they has been placed.  Please contact us as soon as possible and we will try our best to help.